Document intelligence for operations teams

Stop searching.
Start knowing.

Cited answers in seconds, from the procedures and team knowledge you already have — and personal data never reaches the model.

Free to start · No credit card · Set up in 2 minutes

Scattered knowledge, indexed.

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Procedures Knowledge base Projects Cited answers PII redaction PDF reader Workspace roles

Your best answers are buried in PDFs, shared drives, and one teammate's memory. Novaire reads all of it — so the next person who asks gets the answer in seconds, with the source to prove it.

How it works

01

Upload what you know

Procedure PDFs, policy manuals, SOPs — plus the Q&A and case write-ups your team captures along the way.

02

Novaire indexes & protects

Everything is chunked, embedded, and made searchable. Identifiers like SSNs, emails, and account numbers are masked before any model ever sees them.

03

Ask like a teammate

Plain-English questions get grounded answers that cite the exact procedure section or knowledge entry they came from.

Cited, not guessed

Every answer shows its receipts.

Answers draw on your procedures, your knowledge base, and a project's own files — together. Watch a real session: §-level citations, relevance-scored sources, and a one-click reader into the original PDF.

What the model receives

Member Jane Doe, SSN 123-45-6789, called from (916) 555-0142 about account 1002345678 — asking to pause her service credit payments due to hardship.

Privacy by architecture

Personal data
never reaches the model.

Identifiers are swapped for placeholders before embeddings or chat — then restored locally in the reply. Files attached to projects are redacted before they're ever stored, and every workspace is strictly tenant-isolated.

  • Reversible masking on every chat turn
  • Project files redacted at rest
  • Org-scoped retrieval, role-based controls

Everything your team forgets, remembered

Procedures

Upload policy PDFs once — every answer cites the exact section it came from.

Knowledge base

Q&A and case write-ups, organized in folders and searchable by meaning, not keywords.

Projects

A workspace per case or matter: files, chat, and context that stays scoped.

PII tokenization

SSNs, emails, phones, and account numbers become placeholders before any model call.

Source reader

Open the original PDF in-app, scrolled to the cited passage and highlighted.

Roles & workspaces

Admins curate knowledge and procedures; members ask. Joining is one search away.

Pricing

Start free. Scale when your team does.

Starter

$0forever

For trying Novaire with your own documents.

  • Up to 3 members
  • 25 documents
  • 200 questions / month
  • PII masking on every model call
  • Knowledge base & procedures
Start free
Most popular

Team

$29per user / month

For teams that answer questions all day.

  • Everything in Starter
  • Unlimited documents & questions
  • Projects with redacted files
  • Source reader with §-level citations
  • Roles & member management
  • Priority support
Start free — upgrade anytime

Enterprise

Customannual agreement

For organizations with security review needs.

  • Everything in Team
  • SSO / SAML
  • Custom data retention
  • Security questionnaire & DPA
  • Onboarding & training
  • Uptime SLA
Talk to us

Prices in USD. Cancel anytime — your documents stay yours.

Questions, answered

The things careful teams ask first.

Is my data used to train AI models?

No. Your documents and questions are never used to train models. Retrieval runs inside your isolated workspace, and every query is scoped to your organization.

What actually reaches the language model?

Only redacted text. Identifiers — SSNs, emails, phone numbers, dates of birth, account numbers — are swapped for placeholders before any model call, then restored locally in the reply. Files attached to projects are redacted before they are ever stored.

How long does setup take?

About two minutes. Create a workspace, upload a procedure PDF or add a Q&A entry, and ask your first question. No prompt engineering, no integration project.

Who can add or change knowledge?

Admins curate procedures and the knowledge base; members ask questions. Teammates join by searching for your organization at signup — with an access key if you require one.

What file types are supported?

Text-based PDFs today, including filled forms. Scanned image-only PDFs are rejected rather than silently producing unreliable answers.

Can I cancel anytime?

Yes. Plans are month-to-month, and you can export or delete your workspace data on request.

Built for the teams who answer the same hard question a hundred different ways — until now.

Give your team
a perfect memory.

A workspace your team can drop documents into and start asking questions — in under two minutes. No prep. No prompt engineering.

Create your workspace

Free to start · No credit card · Set up in 2 minutes

Evaluating for a larger team? Talk to us